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(Senior) Digital Product Manager (m/f/d) 

Location: Heidelberg 

 

Bilfinger is looking for a (Senior) Digital Product Manager – a client-focused hands-on product girl/guy who wants to build a product that clients love

 

At first some data on the growth of Bilfinger Digital Next GmbH: 2018 Founding of Bilfinger Digital Next GmbH and today we are 40+ employees and still growing. Over that same period, our revenue has grown significantly and the business outlook is bright. PIDgraph is one of the foundational cornerstones in our product portfolio. It is the product for engineering professionals that delivers the data, insights, and functionality that our customers have come to know and love - and while its evolution is supported by multiple teams, the Product team at Bilfinger sits at its center. 

 

Therefore we are looking to hire a (Senior) Product Manager at Bilfinger to build and develop this core product. We work with the biggest and most important corporations in the process industry to help them discover, understand and manage their engineering decisions and the product team’s goal is to make PIDgraph the indispensable platform for them.  

 

We recognize that Product Teams look and feel different in every company, and so it’s important to first describe the principles that will drive success in the role prior to talking about the specific responsibilities and tasks which are: 

  • An obsessive focus on the customer 
  • Knowing the difference between what we should do vs. what we can do 
  • Understanding that strategy is only as good as the execution - and vice versa 
  • People are at the heart of the product 

 

Let’s unpack each of these further in the context of the role!

 

1. An obsessive focus on the customer 

How?

A relentless focus on clients and building products that help them discover, understand and manage data-driven decision-making.  As we continue to scale, the customers will continue to be at the center of our product strategy as we solve their business needs. Specifically this will entail: 

  • Supporting the sourcing and distilling of customer insights through a customer discovery process to identify product opportunities and differentiators
  • Coaching an existing and growing team of Product Owners on how to build and maintain client relationships to inform the features and products they build 
  • Building a deep and nuanced understanding of customer archetypes, workflows, use cases and pain points - and how each contributes to Bilfingers’ business
  • Maintaining a focus on value generated for customers and the ultimate delivery of exceptional client experiences; and adhering to goals centered around customer adoption and frequency
  • Ensuring that the voice of the client is core to prioritization of what the Product Team works on

 

2. Knowing how to parse what should be built from what could be 

As a company with a product on the bleeding edge of technology there are many things we can do - which does not mean we should do them all. The ability to be disciplined and focused in identifying product initiatives that matter most will be critical in this role. Related responsibilities include: 

  • Ruthlessly prioritizing client problems and product solutions in a disciplined, concise, and deliberate way
    • #1: Applying existing Bilfinger product prioritization frameworks rigorously and working with Product Owners to develop strong hypotheses using both quantitative and qualitative information and research 
    • #2: Sourcing internal input and viewpoints from various stakeholders to pressure test prioritization and path forward
  • Using this prioritized list to develop a coherent product strategy and roadmap for the entire product portfolio 
  • Evangelizing product strategy and driving alignment across the organization

 

3. Understanding that strategy is only as good as the execution - and vice versa 

The (Senior) Product Manager will be responsible for both the strategy and goal-setting driven by #1 and #2 above as well as working with teams to execute on the priorities. Ensuring multiple groups pull together as one to build and deliver on product goals includes: 

  • Driving annual and quarterly product roadmap planning and execution with a cross-functional team of Product and Project Managers (part of the Product team), Designers, Product Marketers, and Engineering Team Leads 
  • Collaborating with the CEO and department leads to:            
    • Communicate strategy, value to clients, and roadmap to leadership team and to the larger Bilfinger Group
    • Defining and monitoring product KPIs that contribute to business outcomes, and setting and achieving goals based on these metrics
  • Solidifying and rolling-out product development processes with leaders across functions (e.g. Technical PM, Design, Engineering, Data, Customer Success, and Product Marketing) 
  • Holding yourself and the broader team accountable for delivering on goals consistently and fostering an environment of transparency and collaboration

 

4. People are at the heart of the product

While attacking a massive market and having a great product that has helped us scale, the #1 driver of our sustained and continued growth will be the team. As the (Senior) Product Manager, you recognize the importance of a capable, cohesive, and motivated team and will be responsible for: 

  • Coach the product team on core product management skills, including: market, customer, competitor and UX research; synthesize research into customer insights, and propose solutions
  • Lead by example in contributing to a strong company culture and high-performing collaborative working environment 
  • Support the recruiting and development of the team
  • Build relationships and work closely with teammates throughout Bilfinger across engineering, design, customer success, research, business development and more to get input on, build and rollout products

 

What you bring to the table:

  • 5+ years of experience in data/information businesses or B2B / enterprise SaaS
  • Ideally pre-knowledge in the engineering business
  • Proven track record of leading/contributing to high performance product teams 
  • Demonstrated experience and expertise with data-driven products 
  • Track record in leading product planning efforts: including planning the roadmap at the org-level
  • Experience of having strategized, built and executed product development, launch, and enablement processes with internal partners

 

This job is right for you if:

  • You work smart and hard. You have high standards for you and your team’s work, and what a product should enable clients to achieve. You deliver value consistently by being inquisitive, innovative and working with intent
  • You must be a great listener who is comfortable talking to clients (internally and externally) to understand their needs and distill insights from these conversations into themes that drive product strategy
  • You are client-obsessed, and have a deep understanding of Bilfinger clients. You challenge and coach members of your team to deliver valuable client experience under aggressive goals
  • You see the big product picture, but also sweat the details - you can get into the weeds of UX and feature requirements when the team needs you to
  • You embrace that speed of execution is a weapon for a growth company
  • You take an analytical and data-driven approach to product prioritization 
  • You are a structured thinker who can influence a diverse array of audiences from DAX30 customers to engineers to sales professionals. A master communicator, where clarity of thought is important in both written and verbal communication
  • You are a data geek and enjoy experimentation
  • You are a technology enthusiast who enjoys understanding new technologies, markets, and business models

 

What Bilfinger is all about:

Bilfinger Digital Next GmbH is a startup of more than 40 experts headquartered from Heidelberg, city of science and one of the most beautiful cities in Germany. As part of Bilfinger SE group, we serve industries such as oil & gas, chemical, pharma, metal, cement, and benefit from industry expertise and network of over 36,000 highly skilled colleagues across the globe. We also work closely with renowned partners like Microsoft, Siemens and more.

 

We are building the most sophisticated industrial IoT platform for the process industry to enable the successful digital transformation of our clients. To make this happen we work on innovative business models and a portfolio of digital solutions based on state-of-the-art technologies such as Artificial Intelligence, Big Data Analytics, Machine Learning and Digital Twins.

 

The Perks:

  • Amazing culture: Happy, Helpful, Humble, Hungry.
  • Great office right nearby Heidelberg train station (Heidelberg Bahnstadt)
  • Competitive compensation
  • Flexible working hours and locations of working (office/home)
  • Fresh coffee, fruits, blabla…you know the startup drill. :-)

 

We know that diversity makes for the best problem-solving and creative thinking. We are dedicated to adding new perspectives to the team and encourage everyone to apply if your experience is close to what we are looking for.  

 

This call for proposals is intended for all suitable applicants regardless of age, sex, disability, religion, belief, race, ethnic origin or sexual identity.

 

IT/Digitalization | Bilfinger Digital Next | Permanent | White-collar workers | Professional | General Administration